Original itinerary impossible - flying into one city airport, onward journey from different one - not possible to reach onward plane. Flight arrangements changed but Travelup failed to inform American Airlines and we were faced with the possibility of buying tickets home from Memphis. Only the effort made by American Airlines staff mitigated this. Company just not interested in complaint - merely 'appreciated the feedback'. Avoid them! I shall update this review should the complaint be taken more seriously.
5 years ago
Travelup has a
3.9
average rating
from
3,302
reviews
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