The Company prides itself in providing affordable flights and holiday packages, yet doubles the fee that the airline would charge for any change in itinerary.They have been trying to charge me £370 to change the departure date on a round flight that cost me £500 and where in their own website, the fare difference is only £120 and, when calling the airline directly, they said their fee for changes was only $150 (£115). Unfortunately, change is sometimes inevitable, and TravelUp makes sure they screw you over for profit beyond what the airlines already do. They also have a terrible customer service experience, I have been trying to sort this out for over a week, and their phone lines always have 25 min+ queues, only to be told once you're through the "guy" who deals with this kind of thing is never around.