NO STARS!!!! Travelup are nothing short of scammers! Do not use them! Read any of the reviews being posted and you will see that they both keep refunded money and also if you get flights cheaply will then start to up the costs until you are worse of. If anything should go wrong like it is now with Covid-19 and you have a cancelled holiday, you will either not get a refund at all, or just a tiny proportion of it to shut you up… all of this will take months and months. You will see if you go on any review sites – particularly at the moment as holidays are being cancelled – no one is picking up the phone, they cut you off, they steal your refund from you! The best thing to come out of the coronavirus crisis is that these scammers go bankrupt!!! YOU HAVE BEEN WARNED!