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Anonymous
Awful no response to emails or contact forms. 49 minute wZit to speak to someone who takes all details and then says you need to speak to a different dept I will put you through another 10 Minutes of listening to prerecorded adverts for travel up and phone cuts off. Even emails to CEO ignored. Today finally spoke to Fleming Grayson who took responsibility and submitted my claim to BA. Now have to wait 4-6 weeks! Well done Fleming but Travelup - never again
4 years ago
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Travelup has a 3.9 average rating from 3,301 reviews

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Alice, Customer Support

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