Appalling customer service. Made one minor spelling error on the ticket and they refused to amend it. I informed them of the error within 15 minutes of completing the order. The booking/ payment would likely not even have been processed within that time, so amending a minor spelling error would not have been difficult. We were therefore forced to cancel our booking and charged £40 on top. Absolutely ridiculous.
9 years ago
Travelup has a
3.9
average rating
from
3,302
reviews
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