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Michael T
Firstly i did eventually receive a good product at a cheap price in the January sales. I'm very happy with my new waterproof chainsaw pants to celebrate moving up North. But delivery from DPD was a mess - enabled by Treekit. I ordered I think on boxing day, and accidentally typed my neighbours address 37 instead of mine 39. I noticed on the order confirmation that it was wrong and straight away sent Treekit a message to amend the delivery address. The item wasn't dispatched for over a week, but still got sent to the wrong address. The courier DPD took it back to their depot since i didnt live at that address, and I had to contact them three times before they finally tried to redeliver - when they finally did they still didn't change the address though I had explained it every time I called them, and so it was just by chance that I pulled in from work right as the chap from DPD was walking up to my neighbour's door. Otherwise, apparently, he would have had to take it away again. So yeah total fail from DPD, wasted a bunch of my time trying to sort it , but I wouldn't have had to go through that if you'd just updated my address in the week or so before you dispatched it. So i am a bit salty.
1 year ago
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TREEKIT has a 4.6 average rating from 109 reviews

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