**AVOID THIS COMPANY LIKE THE PLAGUE** Placed an online order for a North Face Jacket over 3 weeks ago and still not received it. I have queried the delivery date with Trekk Inn several times and had false promises of "the item has been dispatched and will be with you in a few days' also 'check with Royal Mail tracker' only to find no update for almost 3 weeks. I've checked with Royal Mail directly for them to advise I need to go back to Trekk Inn for Trekk Inn to finally advise that I need to wait for another 15 days. I've asked for my money to be returned only to receive a mundane automated message asking me to check Royal Mail tracker again. Following this I've checked reviews for Trekk Inn online only to find my story is not unique, in fact it appears to the the norm. Simply Google Trekk Inn reviews to see what I mean. My advice is to purchase your products from elsewhere, this lot cannot be trusted to provide what your hard earned cash deserves.