Worst service ever. Place an order on the 10/10/19 with an estimated arrival time of 18/10/19-21/10/19 but the order arrived at the delivery address 31/10/19. This was after I had tracked the item and noticed it was going in the wrong direction and raised this with tradeinn. Mostly received automatic replies and took countless frustrating emails to get through. As I left for a trip on 24/10/19 I still don’t have the item for the trip with me so am asking for a refund but tradeinn seems to be lacking on replies. Highly recommend adding a fortnight -month to the estimated shipping time quoted instead of a couple days as I have. Also don’t expect to receiving email replies from actual people or issues with the product or delivery to be resolved.