Order placed online 7th Oct. today 11th Nov. this company keeps postponing my order ship date, they keep saying that the item has not reach their warehouse from with Spain, basically no one can tell me exactly where the item currently is, when is the shipping date, why it has taken over 4 weeks and still nothing in sight, Maria at customer service gives standard replies, she even said she will take this on board and revise my concern/issue with the appropriate teams to resolve it. That should have been done 2 weeks earlier if this company has any decency towards their online customers. Then she even end with "have a great day"! Wanda on customer chat not even helpful at all, called them once and was told to wait and wait. If you people are serious about buying online in an efficient manner, go elsewhere and save a lot of hassle.