The service on the phone was brilliant - very helpful as we needed to change the option slightly. The delivery was first class, whereby they arrived in Spain within 2 days of order. We are very happy with the knobs and feel the pictures are accurate. The only negative thing we'd say, which is meant as an objective comment, is that the knobs sit very close to the door/draw front, meaning that for bigger fingers they are a little hard to crasp hold of. It may be worth you providing a circular spacer that goes between the back of the know and the front of the door/draw. this would overcome the slight issue we have encountered. Food for thought. Only time will tell if they stand up to the riggour of daily use. Hopefully they will. kind regards Del and Anna Collins