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Anonymous
rip.com will not give me my refund for a cancelled flight and has been lying to me for months. Specifically, my return flight was cancelled and I opted for a full refund. Ryanair has been saying since the beginning that they have sent the refund to a bank account. That bank account does not belong to me. That probably means that the money was returned to trip.com although they have never confirmed this. Since then, they have been telling me all sorts of different lies when I ask for my refund either through e mails or phone calls. The most recent lie was that they have requested for a new refund from ryanair, and are waiting for it to process. I know that is invalid since ryanair has been very clear since the beginnning, saying that they have refunded the money. That was around a month ago and i have not heard from them since then. My flight was in July so this has been going on for 3,5 months! I am certain trip.com is responsible for this because as time went by they kept making invalid claims and changing their story. It is clear they are just waiting for me to let it go and stop bothering since they have already wasted so much of my time
2 years ago
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Trip.com has a 1.3 average rating from 195 reviews

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