DO NOT USE THIS COMPANY! Everything is good until there is an issue with one of your bookings, in my case a cancelled flight in June. I have now spent 3 months trying to get the funds back. They promised me the money returned by 26th August, then when it wasn’t returned they they said they were going to escalate it..but they have promised to escalated it about ten times. I’m just stuck in a loop speaking to their hapless support staff. If the airline won’t return the funds then they should themselves, they are the booking agent! I am in the process of cancelling every single refundable booking and I have 10s of thousands of pounds worth of bookings and booking them directly with the hotel/airline instead. I would highl