WARNING!! DO NOT BOOK FLIGHTS ON TRIP.COM - SCRUPULOUS and TERRIBLE SERVICE Our Air Asia flight bookings made via Trip.com had incorrect details . Air Asia albeit a budget airline was willing to provide credit refund with cancellation fee for the booking amendment . But however TRIP COM rejected air asia kind gesture of credit refund and informed us that no money will be refunded instead . We forwarded written evidence of airasia ‘s willingness to assist in this case , staff from Trip.com refused to oblige and cooperate with the airline . See attached evidence of AirAsia confirmation given for the credit refund After countless telephone calls and stressful emails , Trip.com offered to return airport tqx which is utterly ridiculous and also NOT in line with Airasia offer . THiS IS A WARNING TO ALL TRIP.COM MEMBERS. Do not get TRICK by this website . The site is scrupulous and not honest . Once you have made payment on their site , they will not help customers anymore .