I purchased a ticket from trip.com through emirates and I had a connection flight to Dubai but they didn’t board me. They said the gate was closed even though I was still waiting for my items. so I contacted trip.com and was advised to purchase these tickets. They said that they’re going to refund me since it’s their fault ! And then they never refunded me after purchasing the tickets. Which I was advised by their agents to do so After spending the 400$ for the tickets. They then proceeded to want to charge me another 163$ for my luggage So I contacted trip.com again and they said pay it we’ll refund you. Never did All conversations were recorded they just lied to me I never purchase a ticket from trip.com