It was worst experience with you..! I will never ever book flight with you and I will definitely tell thousands of people for not doing same. uneducated staff, no solution has been provided. My flight just cancelled and I had to take day off in my company, need to book extra cab and still you transferred me to Quantas and didn't even informed me. I was happy to reschedule for next day 9:30 flight but you even did it. I have spent more then 3 hours in your customer chat to resolve my issue but no one has done it properly. I went to Jetstar terminal but my ticket was changed to Quantas but none of your staff member told me I was running on the road like a mad man to change terminal and literally so much stress just due to your unqualified customer support team they don't even communicate well.