I booked a holiday trip for my husband birthday & my 60th birthday to India and Dubia flights were good with Emirates but when we got to Dubia there was No TRANSFERS transport which I already paid for 2 way got to hotel mix up with hotel room had to pay fir that night again until it got sorted. Oscar booked a hotel Rotana Hotel which had NO USE of the SPA ROOMS & also said it jumeirah hotel no mention of Rotana hotel the view outside of our bedroom was terrible I couldn't open any windows this was in April 2024 I got in touch with Oscar & explained what had happened he's not refunded my money for the room or the transfers not even a penny for all the upset ad inconvenience I am NOT HAPPY I WILL NEVER BOOK WITH THIS COMPANY AGAIN IT NOT WHAT THEY SAY IS FAKE AD A SCAM COMPANY Now it's July Oscar said he would sorted not heard from him won't answer my calls.