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Anonymous
I requested Trip.com to change my flights. I was told it would take 6 hours but it’s been 4 days now, and nothing has been done about it. Whenever I call them, I’m being told the same thing, they are waiting for the airline to confirm the flights and fees, even though I was able to speak to the airline representative and she confirmed that if I purchased the ticket with them the changes would have made immediately. There shouldn’t be reason for a 4 day delay. IT MAY BE CHEAPER TO GO WITH THIS COMPANY BUT DONT. They are truly duplicitous and I will never use them again. They are the worst.
5 months ago
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Trip.com has a 1.3 average rating from 195 reviews

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