I made a mistake using this site, and want to save you from it too!
I’ve used trip.com to book several flights. Always found good prices and liked how it kept all my flight details together, especially when travelling with multiple upcoming flights.
This week, I missed the first flight of a round trip ticket I bought and it’s suddenly been brought to my attention that this site will void any future flights in a round trip ticket once a flight is missed. In my case, it meant I couldn’t book a flight to catch my connection and I couldn’t use my return flights. That’s right, the return flight was also voided.
This policy is terrible and, in my opinion, is brushed over when purchasing on the site.
The site help-agents will tell you that the airline is the only company who can change this policy and allow you to shower… but when you call the airline, they will tell you it’s completely up to the website.
Whatever way is correct, i now have no flight home and will not use this site again.
4 months ago
Trip.com has a
1.3
average rating
from
195
reviews
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