I booked a trip from Izmir to London, but unfortunately, the flight was canceled. The company quickly informed me and asked me to book another flight. Though I was concerned about the additional cost, they reassured me that they would cover the difference. True to their word, they refunded the difference within a couple of days. Despite the initial inconvenience, their efficient handling of the situation turned it into a very positive experience. Excellent customer service!
4 months ago
Trip.com has a
1.3
average rating
from
195
reviews
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