I booked 2 train tickets from Trip.com in China expecting our seats to be together. Instead they booked us in different carriages and different seats for both ways of the travel. Then when you contact customer service they blame China railways for the booking. On top of that they were not able to resolve the issue. Adding to this insult they charged cancellation fees. This is the worst online site. Never use them again. Buyer beware.
2 months ago
Trip.com has a
1.3
average rating
from
195
reviews
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