"Extremely disappointed with Trip.com! I recently booked a ticket through Trip.com from Dhaka to Doha, but I was denied entry at Dhaka airport due to an Indian transit visa requirement that was not disclosed during booking. I lost 25,000 INR because of this, and the customer service has been appalling. To make matters worse, I have upcoming tickets worth 50,000 INR for March 12, and Trip.com is offering me less than 20,000 INR for a refund, even though the airline is offering more. Additionally, I can't cancel or reschedule directly with the airline as I booked through Trip.com, and they are charging me over 30,000 INR in cancellation fees. This is a complete scam, and I urge others to be extremely cautious when booking with Trip.com. I feel completely robbed by their misleading terms and conditions and lack of support. Be aware before you book!"