Login
Start Free Trial Are you a business?? Click Here
Anonymous
I was travelling from Seville back to London and I was stopped at the check in desk because apparently Trip.com inputted my details as from Dominican Republic and says that I lived in Canada - all of which is untrue. They also inserted a fictitious email address and handphone number which is not mine in the details. This caused them to interrogate me and check all my proof of documents to support I am who I say I am. The only thing correct in the booking was my name - which meant my passport didn't match to any of the details. This led to a lot of inconvenience and fear that I would be detained for false information or forged identity. Please don't use Trip.com if you want sanity of mind. Just to close off - I was eventually allowed to board the flight having shown them my trip.com booking, credit cards in my name, my UK residency card etc.
3 weeks ago
Read Trip.com Reviews
Trip.com has a 1.2 average rating from 235 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial