Me and my husband booked through trip.com for our short 4 days vacation to Puerto Rico. The experience was great and when we changed hotels in the middle, there was a booking issue. Apparently we booked the wrong date and had an issue with the hotel. We called customer support and they were able to squeeze us in to that hotel we wanted to stay. The best thing was that everything was free! They basically took care of everything. A big thumbs up for their customer support team!
1 week ago
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