If I only read the negative reviews before placing my order, I would have never done that in the first place. They took the money and sent an order confirmation email with a delivery date. A few days after the deadline came and passed, and no delivery, emails or calls from the supplier, I had to ring them myself to chase up and find out that the parts were not in stock and now back ordered. No notification about the delay was sent but the blame was conveniently laid on the 'IT guys' because the automated message was supposed to be sent but it was not, and that was that. As compensation I was offered 5% off my order refunded, but as it amounts only to £4 I declined. The only solution I was offered was to cancel my order. Which I did after a notification of yet a further week delay was communicated with a lame excuse that the manufacturer's "person who usually packs up their parts orders is on holiday and therefore no orders are being shipped". I did not wish this supplier to profit from my order and ordered from another online shop, where staff was courteous and patient, with excellent communication skills and superb customer service. The accessories were a birthday present, ordered in advance with plenty of time to arrive or, if notified about the lack of stock, I could have got something else..