Very disappointed in relation to postage and communications there off. I ordered a pair of shoes that were in stock on Sunday the 29th of December 2019. They said the item was in stock it also said at check out that this would be a next day delivery, It is therefore presumed that Monday 30th would be a normal working day the item would be picked packed and shipped with an expected delivery of Tuesday 31st of December 2019. This transpired not to be the case as on Friday 3rd January 2020 having contacted the store it wasn’t clearly determined whether the item had been dispatched or not, I was informed that they had only returned back to work on Thursday 2nd of January 2020 which is quite acceptable as it was the festive period, however there were no opening hours on the website for this period so this cannot be proved or disproved nor was it immediately obvious to customers shopping. Now Monday, the 6th of January 2020 and the item still hasn’t arrived nor are there any tracking details available for this item to myself. I myself run a business with an online service, I too have closed for a number of days during the Christmas period however at all times it is perfectly clear to my customers what days I am open and at what times, and when I dispatch items and I claim it is next day it does indeed arrive next day with full tracking details for the customer both by means of text and email, I also have confirmation of arrival times and who it is signed by. I’m sure I’m a smaller business than Triton Cycles but If I can manage it then I feel that others should be able to do the same, likewise I do full international shipping also. It is fair to say that I am very disappointed with the time frame considering the item was a small box and shouldn’t have presented any problems. I only wish now that I had purchased them from my local cycle shop as I would’ve had them last week, this was the whole purpose of using Triton cycles on this occasion, as they said they had the item in stock and offered a next day Postal Service. My Mistake.......