SAVE YOURSELF DISAPPOINTMENT AND DO NOT BUY FROM TRI UK. I ordered my new bike 5th April when I ordered it I knew at the time there would obviously be a delay a 5 day delay according to their website. A day later they update their website and roughly 14 day waiting time. My bike arrived 27th April 22 days later! When I emailed them they had no idea what day of the week it was. They told me it was be dispatched Monday 27th April. The Friday before I get an email from TNT saying my parcel has been collected from TRI. I was so excited to open my bike after waiting 22 days. The box was battered holes and tape every where! The bike itself has been used and returned! The bike had marks and scratches. Dust/dirt and cob webs on it and the wheels were dirty. I have spammed them with emails since Monday and guess what not single reply. Now I am stuck with a dirty used bike with no idea what to do. If they stay open out of greed and cannot service customers to a minimum standard they should just close!