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Glen S
Purchased Troy Lee A2 helmet Dec 19 with advertised 3 year warranty. 13 months later helmet lining split. Warranty denied as "it's normal, 1 year warranty only, buy a new liner for $60". I mentioned the advertised 3 yr warranty. Distribution 101 (the business that runs troyleedesigns.co.nz) then removed all mention of the 3 year warranty from their website then told me: "it's 1 year only, show us where you saw 3 year warranty and we'll honor it". I sent a link to Google saved web page which still showed their 3 year warranty, they finally replied "normally we wouldn't replace liner but we'll make an exception in this case". TL;DR Great product, but Distribution 101 will happily take advantage of their customers if they think they can get away with it.
3 years ago
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troyleedesigns.co.nz has a 2.0 average rating from 1 reviews

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