Purchased Troy Lee A2 helmet Dec 19 with advertised 3 year warranty.
13 months later helmet lining split.
Warranty denied as "it's normal, 1 year warranty only, buy a new liner for $60".
I mentioned the advertised 3 yr warranty.
Distribution 101 (the business that runs troyleedesigns.co.nz) then removed all mention of the 3 year warranty from their website then told me: "it's 1 year only, show us where you saw 3 year warranty and we'll honor it".
I sent a link to Google saved web page which still showed their 3 year warranty, they finally replied "normally we wouldn't replace liner but we'll make an exception in this case".
TL;DR Great product, but Distribution 101 will happily take advantage of their customers if they think they can get away with it.
3 years ago
troyleedesigns.co.nz has a
2.0
average rating
from
1
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.