I think the product is a good value and I'm pleased with the final product. I had no issues with uploading the design. The proofing process was efficient and the delivery time was satisfactory. The banners look great. My only reason for a 4 star review instead of a 5 star review is the casing the banners roll out from is difficult to open and keep open while the banner is unrolled. I really needed another pair of hands to avoid damage to the banner. When I got another set of hands to help me, they were promptly pinched when the casing snapped closed again. But that's been my only issue. It's a great product. I would recommend it to someone who wanted an affordable way to display their company.