Right from the beginning Trust Panda was great! I received a message to say my order was on its way and within 24hrs I had my package! The packaging was great, really sleek with the black protective envelope and I really loved that the yubikey was inside anouther very nice small black envelope inside sealed with the Trust Panda logo. The free pen was a nice touch and its a very nice and stylish pen at that. All in all the very quick delivery and unique, stylish packaging was 10/10. I look forward to ordering again! Thanks for putting the effort, most other companies would have just stuck the item in a plain envelope, the effort shows that you appreciate your customer