Its a shame you have to even give 1 star to this company just to write a review. Had a parking booking which because of Covid-19 was cancelled. Nearly 5 months on I still await a refund requested. I have emailed and emailed and get no response. I get excuses from the 1 email they did reply to saying that they have changed their banking system and cannot refund to card. They have my bank account details for a BACS transfer and still nothing after receiving that email over 2 months ago. eMailed them the bank details and over the next 6 weeks to further emails to chase them. Still no refund. Never never use this company - they have no idea of customer service and should be reported to the Government and put out of business providing this service.