Complaint about SPAM
There is something strange about TrustPilot
I posted a review about a company that was bombarding me with spam and would not act on my "unsubscribe" efforts nor my many email requesting the company to remove me from its mailing list.
TrustPilot received a complaint from that company and suspended my Review pending receipt of evidence that I was a customer of that company.
I provided the information..see below.
TrustPilot kept sending me reminders which I always replied to (basically saying I sent you stuff, please acknowldge receipt, what else do you want, what is missing, etc) and eventually refused to post my negative review because, even though I submitted the acknowledgment of the order, the invoice, evidence of spam, my requests to stop and apologies form the company this was not good enough.
Do not waste time using Trust Pilot as source of fair reviews. There is something strange going on there. It is as if they are being paid by companies to host positive reviews.
From: Michael Flynn (Personal Email)
Sent: Tuesday 3 November 2020 16:00
To: 'Trustpilot Content Integrity'
Subject: RE: Ticket #6555062 "Your review of feelgoodcontacts.ie: Can you help?" is now closed
Dear Eddean
I sent you details of my original purchase and details of the spam. Did you get them?
From: Trustpilot Content Integrity
Sent: Tuesday 3 November 2020 15:58
To: Me
Subject: Ticket #xxx "Your review of xxx: Can you help?" is now closed
Eddean (Trustpilot)
Nov 3, 2020, 16:58 GMT+1
Hi XXX,
Thanks for getting back to us.
Unfortunately, as you haven't been able to sufficiently document your experience with the company, we'll have to keep your review offline for now. Should you want to send other documentation at a later time, you are always welcome to do so by replying to this email or by using our contact form.
If you have any questions, please visit our Support Center or feel free to reply to this email.
Thanks,
From: Me
Sent: Tuesday 27 October 2020 11:54
To: 'Trustpilot Content Integrity'
Subject: RE: About your review of XXX on Trustpilot - Ticket #XXX
Happy to do that. Here you go. As you can see I bought XXX and asked them many times to unsubscribe me from their mailing list.
Do you need anything else from me?
(attachments)
From: Trustpilot Content Integrity
Sent: Sunday 25 October 2020 07:57
To: Me
Subject: About your review of XXX on Trustpilot - Ticket #XXX
Hi XXX,
Thanks for reviewing XXX on Trustpilot.
XXX has reported your review because they don't believe you've had a genuine buying or service experience. Reported reviews are temporarily moved offline.
We’d like to verify your experience so we can put your review back online. Help us do that by sending documentation showing your buying or service experience with XXX
All you need to do is:....
4 years ago
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