I had over 200+ reviews, all genuine reviews with each review having its own order IDs and evidence to backup my experience, a company flagged my 1* review along with 47 other 1* reviews due to them scamming people, TP removed my review and all the other one star reviews so thats 48 * 1 star reviews all reported and removed within hours, contacted trustpilot telling them the company is clearly abusing their report system and why did my review get removed...didn't hear back for a week so just added the review back then they block my account from posting reviews on that profile and removed it again...so decided okay and sent a test email using a new email address and what a surprise they answered within 24 hours..so it was clear they have blacklisted my main email from support, i recently reviewed Vauxhall.co.uk and it was flagged for "suspicious" and they removed it so asked them why...nobody reported it and how do they know i aint got a vauxhall car? do they want a picture of it on my drive? just silly! finally after not hearing anything for 3 days decided to go on trustpilot and turns out they've banned me and deleted my account.
200+ reviews gone and its clear as day they side with companies to remove reviews and add reviews and they're full of BS when they say oh we don't we're neutral and treat free reviewers the same as company owners paying us thousands like yeah right, i know this is true as a company with over 100 1* reviews lost almost 95 of them overnight...trustpilot couldn't answer for this and expected me to believe along with others that 95 random people decided to remove their 1* star review at the same time? company when from 36% 1 star rating to 2% within one day.
From my experience as a reviewer i wouldn't waste your time and energy on reviewing websites and wouldn't trust any reviews you see either, how this site is allowed to operate still is beyond me.
4 years ago
Trustpilot has a
1.4
average rating
from
2,780
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