Be aware, recently trust pilot is not accepting negative reviews in random to protect their business. As you know they charge the company to be listed in their website for reviews and as result they are letting the sellers, companies, organisations, etc to remove their negative reviews.
I had a problem with HomeServe and Villant as they damaged my boiler instead of fixing it and they blamed me with very bad attitude. When I left an honest negative review, it got rejected and when I asked why, their robot replied that their algorithm decides fake reviews and removes it and they have no control over it.
One year later, after sending a few good reviews about my experience with some other vendors- I had a negative experience with TalkTalk Business and addressed it in trustpilot.com and they removed my negative review again and replied exactly the same thing.
So do not look for reviews in trustpilot.com, they have gone fake! Instead search the company name on google and if their company appears on the right side of the page then all the reviews you see there is legit at this time. And I hope google stays the same and trustworthy.
If you can’t find the company in google side bar after searching it then that company is not a good company as they don’t want legitimate reviews, that’s why they are not there!!!
Here is a lesson I learned, if a website offering you, businesses reviews, you need to try adding a test business in their system, if they ask for money then their reviews are not legitimate, it’s simply, if their revenue is from those businesses then they have no choice to protect them over you!
3 years ago
Trustpilot has a
1.4
average rating
from
2,780
reviews
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