Trustpilot claims to be about "customer voice" when in fact it is the opposite. Their 'compliance' team actively works with the companies being reviewed to remove negative statements for being "defamatory", even if everything stated is true. When it's the customer's word versus a company, Trustpilot sides with the company.
9 years ago
Trustpilot has a
1.4
average rating
from
2,784
reviews
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