All genuine reviews get removed because of 'content integrity'. I had a whole block of old reviews removed yesterday due to this. I sent in receipts as proof but as per usual review never got reinstated. This has happened for years. Only had and negative reviews get removed. Commendations of products and services reviews will remain. Highly biased site. They know I am not software or a bot. They know I am a real person as I write back to them. It's all lies to claim I am not human and that content is not genuine. I will show in photos how many got taken off at the same time. They wait to remove everything so they hope you have no proof of purchase or experiences. Like Hermes, Royal mail, Yodel, emails. Most people delete these emails after delivery. Anyways, even if you have receipts, reviews will not get reposted. Fake scam disingenuous site. I will never waste time again writing on Trustpilot as nearly every single negative review got wiped off