Are you a business thinking of signing up for Trustpilot? Be aware that they increase the price massively every year. This year's trick was particularly underhand - they limited the number of review invites that you could send out (we've been with them for years and it was always unlimited) and forced you to pay an extra £75 PER MONTH (discounted from a ficticous £150 apparently) in order to allow unlimited invites again. Service is useless without this feature so its just a blatant rip-off. I'd stick with Google reviews unless you have a large budget! (almost £3500 per year!). When you try to cancel, they threaten you with putting you back to contract rates for a year which is actually double that! - What a horrendous firm to deal with - disgraceful and cynical profiteering within long-standing customers. I'm appalled and happy to provide the email chain evidence of everything claimed above!