TrustPilot is a joke! Stay away from them. No trust in anything you read from TrustPilot. Let us describe to you the recent experience we just had with TrustPilot. They are definitely a joke and not useful at all, to small businesses, but I'm even suspecting fraud and big corp. interests at play. So, to get into detail, we are Fat Pet Streetwear, a newly launched clothing company. We launched recently and as every other business start-up out there, we are also trying to make it in this huge market of modern strange branding and marketing. We recently decided to move forward with our e-shop and we hired an awesome design agency to do so. We assigned the job to AR media [ar-media.net] all our branding, web presence, the design, etc... and we are very very happy with the results. Those guys at AR media, are awesome! So, while visiting them a couple days ago, they asked us if we could share our opinion about their services, with reviews platforms like TrustPilot and we were more than happy to do so, they are totally worth it. And so we did... Moments after posting a very good review about AR media awesome services, TrustPilot flagged our review and sent us an email, claiming that their "content integrity" (LOL!) software and agents decided our review cannot be verified as authentic and that our opinion is biased and compromising the integrity of the internet community... hahahhahah.... Obviously we replied back, that their decision is wrong and complete nonsense, demanding to restore our legit unbiased review and we even offered to help them out to doing their job properly. We asked them to tell us what they need us to provide, for them to verify our review as legit and real. This conversation dragged along for a couple messages, them replying repeatedly with identical "copy & paste" scripted messages, not even reading what we were saying. We found ourselves wasting time and getting frustrated for basically no serious reason, when we just wanted to post a legit, truthful review about good business, praising the services that we were provided by the awesome AR media design agency. I think TrustPilot is intentionally making it hard for every small business to be seen, unless they are paying big bucks to TrustPilot! As said in the title... STAY AWAY. We are going to take a screenshot of that review here, cause TrustPilot is most probably gonna remove that one as well and of course we are going to share the screenshot with EVERYONE! People need to know the real face of TrustPilot. We need to take them down, we let them grow too big! TrustPilot accepts invitations of businesses to rate / review them, only if those businesses have a high-tier paid subscription with TrustPilot and the invitation goes through the TrustPilot platform, everything else out there they flag it, claiming untruthful excuses and basically not even bothering to be truthful and to promote good and verified business. Everything they advertise is a lie, they only care about big companies and keeping their ratings high. Small and medium business, STAY AWAY from TrustPilot! Don't pay them a dime... Consumers... don't believe any nice review you read in TrustPilot, especially if it's addressed to big companies which pay TrustPilot in the millions, to keep their fake ratings high... This was our first experience with TrustPilot! And it's going to be the last one as well! A waste of time, a build up of frustration and a complete joke... Coming from a small, start-up, trying to make it in this sea of misinformation, thanks to companies like TrustPilot that only pollute the internet. Fat Pet Streetwear FatPet.SHOP