Trustpilot (TP) blocked my review of Qatarairways.com because it was flagged as spam by their algorithms. I replied to Trustpilot’s email with proof that i travelled , i.e, e-ticket and email correspondence with the airline but my emails bounced as TP use a no-reply email address - it’s almost as if they don’t want members of the public “reaching out to them” to use a dreadful phrase. They suspend my account as a result of me posting a genuine review but you can see umpteen blatantly fake reviews all praising “Sonia at LHR T4” dated 4,5 and 6 June 2022. I eventually managed to find a way of contacting Trustpilot pointing them in the direction of these fake reviews but they are not interested in removing them . The only other way of flagging a suspicious review is to use the flag next to the comment and hope TP can understand why you are flagging it - maybe they employ mind readers or maybe they are just fobbing you off ?
Funny how my bad review of Qatar airways was blocked - i wonder if any agreement exists between TP and commercial organisations to suppress less than flattering comments?
2 years ago
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