No customer service, let alone reply, had my profile suspended, system says spam, mails explanation, weeks ago, no reply same when they remove reviews takes months if at all for them to read the proof.
My last review I have proof of, was company one I ordered from, company two supplied the goods, company three delivered the goods, all bad so same review for the three companies, why is that spam, they rely on a robot to remove reviews that do not read or reply the details, they say answer within 3 days, they dont answer within 3 months. Getting so fed up with the Trustpilot robot, they clearly don't want real reviews with proof, they just want to remove reviews of companies who pay them. eg energy saving trust dozens of bad reviews over years, suddenly they all vanish leaving just four, why because they are no reg with trustpilot.
Cannot trust Trustpilot anymore try to post, all I get is;
Oops! You were logged out. Please log in again to post your review.
Please wait, your review is being processed
then;
Thanks for writing a review about Trustpilot. Please wait for it to be published before you write a new review.
2 years ago
Trustpilot has a
1.4
average rating
from
2,780
reviews
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