It would be really interesting to actually have someone look into this business model!
I have been trying to leave 4 reviews on TrustPilot for the past 2 months because of horrible companies I've dealt with, and they seem to be blocking me from doing so. The way it goes is: I write the review, and then when I want to post it, it says, "You have been logged out; please log in", even though I am logged in.
When I then try to post it again, they say "You already left a review, please check again later". None of my reviews of the past 2 months are showing!
When you look closer into how Trustpilot works, its very scary to realize what they are doing. Fraudulent companies that actually pay Trustpilot seem to be getting hundreds of 5 star reviews on a regular basis, and when you actually leave a review, they will send you an automated email saying that your review was not posted because it isn't real.
Why on earth would I take the time to leave a review for a company if I hadn't had a bad experience with them?
And this is what their entire business models relies on... We will let people write reviews and then make the business pay to remove the reviews, and if they pay enough, we will block the reviewers!
Funnily enough, I seemed to have gotten banned when I actually left a review for TrustPilot.com on their own website!
This is company is a fraud, and they should be taken to court for using the name to operate!
1 year ago
Trustpilot has a
1.4
average rating
from
2,821
reviews
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