I was trying to help future customers, by creating a review, from my negative experience with Metropolitan Plumbing. The title of my review, and the whole message behind my review, was to suggest that consumers "shop around". My review stayed on Trustpilot's sites for several months. I received an email from trustpilot saying that Metropolitan Plumbing flagged my review, saying that it was not based on a true experience. I sent them what I could to verify/corroborate my experience, but it was not enough, and my review was removed. It is sad that honest reviews are so easily removed, by unscrupulous trades people, who cannot stand the truth. How about this: If someone feels like a customer review should be removed, how about THEY provide evidence that the review was not based on a genuine customer experience. Hopefully this review on other sites is not so easy manipulated and removed.