I recently had a concerning experience with Trustpilot's review removal process, specifically regarding my review of Server.pro. After taking the time to share my feedback and insights on the platform, I was shocked to discover that my review had been flagged and subsequently removed without any prior notice or attempt to verify its authenticity. The lack of communication and transparency in Trustpilot's approach was deeply disappointing. As a user who values honesty and fairness in online reviews, I expected a more thorough investigation before my review was taken down. The blanket statement claiming inability to verify authenticity without reaching out for further clarification only added to my frustration. I believe that every reviewer deserves the right to be heard and understood. Trustpilot's failure to engage with me to gather more information or provide an opportunity to validate my review raises concerns about the platform's commitment to integrity and user trust. I urge Trustpilot to reevaluate their review moderation process, prioritize open communication with users, and ensure a fair and thorough assessment of reviews before making unilateral decisions. Transparency and accountability are essential in maintaining the credibility of review platforms like Trustpilot. I hope that Trustpilot takes this feedback constructively and works towards improving their review handling procedures to better serve the diverse community of users who rely on their platform for genuine feedback and insights. Sincerely, Vlad BB