I've tried to review Temu on Trustpilot, and they refuse to publish anything on Temu. I've provided screenshots of communications with TEMU, my account number, name, email used for the account, etc., and they email me, address me by name, and say they can't publish a review because I didn't provide my name or email. When I told them they clearly have both, they then said my name must appear on an email communication with TEMU??? Temu addresses me by my email address (minus the @google.com). Clearly Temu knows how to get around being reviewed on their site, and they are complicit in assisting Temu in taking advantage of many customers by not allowing reviews to be posted, even with multiple screenshots of communications that only I would have. Reading that companies with paid accounts get negative reviews taken down but companies that won't pay them for an account have trouble keeping positive reviews up, says all you need to know about TRUSTPILOT!
3 months ago
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