They allow poor business to keep flagging genuine reviews as false / harm full / non compliant.
I reviewed a poor hosting company, they company first flagged my review as fake.
I provided evidence even though the owner was very aggressive and made veiled threats. My review was restored.
The company then flag my review as harm full, after a review Trustpilot decided it was not harm full.
A few weeks went passed and again my review was flagged as fake. I contacted Trustpilot stating I had already provided several items of proof.
Yep you've guessed it.... A few weeks later my review was tagged a harm full again, but this time my account has been terminated.
I tried contacting Trustpilot for an explanation but so far they have ghosted my
2 months ago
Trustpilot has a
1.4
average rating
from
2,713
reviews
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