Overall I have reasonable confidence in this site, however I have had several 'run ins' with their so called compliance team and their odd vetting process. It appears they like a little 'vetted' honesty but not certainly not complete honesty. For example I reviewed Espares and mentioned that Partmaster was the same company and gave the same dire service. They refused to list the review as I had 'contravened their rules' or some nonsense. I had to send them links to Companies House and director's details to prove it! The latest concerned 3 recent visits to Kwikfit. I mentioned they said that all 3 cars needed tracking after the tyres were replaced, despite none of the tyres wearing unevenly. I felt it was a up selling practice for their tracking service and not actually a necessity. Again rejected without explanation. I fully understand there will be fake or malicious reviews but it appears they are being over zealous and lacking some simple common sense.
7 years ago
Trustpilot has a
1.4
average rating
from
2,784
reviews
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