The trust pilot plugin that was meant to invite our customers to leave a review was broken and resulted in customers getting the wrong name in their emails, when customers started leaving 1 star reviews because we got their names wrong trust pilot continuously refuses to moderate these reviews. They keep stating that the reviews meet their guidelines even though the problem was their doing but they leave our companies public page. The only reason they're not getting 1 star here is because our integration manager Jarryd has been great to work with and really helpful. It's their compliance team that are the load of shit.