I have had a very bad experience with Trustpilot. Every time that I post a negative review it is taken down by their compliance team at the request of the company being reviewed. It seems to be impossible to get the review back on the website again, despite the fact that it is a genuine review of an actual purchasing experience. I now understand what is going on and will no longer take any notice of this website as it is run purely for the benefit of the companies and not their customers. I had always wondered why the reviews on Trustpilot seemed to be so positive compared with other review sites, but now I can see why. As usual it all comes down to money!