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Paul
Law to themselves. Being called TrustPilot you would think you could actually "Trust" their system. Well, you can't. We have plenty of positive reviews but recently had a negative one. The customer claimed he had purchased in May (actually, it was July). The whole review was relating to the order being in May and how he had to wait months and months. I reported the review as false. Then, "Trust" Pilot had all relevant "evidence" the customer was a genuine customer and had purchased in May! ???? What!!! TrustPilot are bullies. They won't even have the review edited to July. We have now reported them to Trading Standards and are taking legal action against them for slander. There "evidence" policy is a joke. I certainly wouldn't pay for the services they offer.
7 years ago
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Trustpilot has a 1.4 average rating from 2,784 reviews

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Alice, Customer Support

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