Curries My mum purchased a fridge freezer from curries. At point of sale we specified 3 times that it will be going in a basement will this be fine and 3 times they said yes not a problem. When it arrived my mum could hear them saying outside the front door before they even bothered knocking that they were not prepared to take it up the 3 steps. With that my mum who is in her 60s and had already organised for me and my brother to remove the old fridge the day before the delivery explained it was to go through the back door down stairs. Their reply was no there is nothing in the paperwork to specify this and promptly left with the fridge still on the van? Very unprofessional. How do people who purchase fridge freezers that do not live on the ground floor purchase a fridge freezer? This also happened to my cousin last year and resulted in my brother and myself helping my cousin dismantle and take it down for her as she was in tears because they had left the fridge in her passage way. Curries do not provide the service that you would expect from a big company. Totally disgusted with the lack of professionalism shown. To add to their insult when we went to get the money back they told us to come back tomorrow.