When trying to post a review on Trustpilot of a company with whom I had a bad experience, I had a very similar experience to other reviewers here. Trustpilot made it very difficult, requiring overly excessive amounts of proof that went well beyond proof of purchase. After stating they contacted the company about my complaint and after many weeks of emails back and forth Trustpilot finally claimed they could not post my bad review of the company because my bad experience, four months previously, was not sufficiently recent. If that were the real reason, why did they not state that from the outset. Trustpilot claimed the company could have improved since my experience and it would be unfair to accept my review on that basis. While that is true, it's equally true the company could have got worse.
And if Trustpilot have a policy of only accepting recent experiences for reviews as valid, do they remove old reviews from their website as being too old and therefore invalid ... I doubt it !
7 years ago
Trustpilot has a
1.4
average rating
from
2,783
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.